Induzir has implemented a Quality Management System in accordance with the NP EN ISO 9001:2015 standard. To meet one of its requirements that determines:
“The organization must communicate to external suppliers its requirements for: controlling and monitoring the performance of the external supplier to be applied by the organization” – requirement 8.4.3 paragraph e) of the standard, we inform that annually, our suppliers are evaluated on their performance, by scoring, between 1 and 4 points, the criteria indicated below, together with a weighting of the importance of the same indicators, in relation to the type of supply. The result obtained gives suppliers a classification as determined in Table 1.
All suppliers that are evaluated and obtain a Performance Index above 50% are included in our List of Qualified Suppliers for the current year.
Evaluation criteria: |
C1 - Compliance with CE marking and applicable legislation |
C2 – Prices and payment conditions |
C3 – Compliance with delivery deadlines |
C4 – Global quality of products/services provided |
C5 – After sales assistance |
Table 1: Classification of the Suppliers
Performance Index |
Classification |
90% a 100% |
Preferential Supplier |
70% to 89% |
Able Supplier |
50% to 69% |
Able Supplier but with restrictions |
< 49% |
Unqualified Supplier |
When the result of the supplier’s performance is less than 49%, he is informed and will have to indicate improvement actions.